Privacy Policy

• Comply with laws and guidelines related to the protection of personal information.
• Determine the purpose of use within the scope necessary for the Company's business, acquire personal information properly, and use the acquired personal information only within the scope of the purpose of use.
• Implement necessary and appropriate security measures to prevent unauthorized access to personal data, as well as loss, destruction, alteration, leakage, etc., of personal data.
• Promptly respond to requests such as disclosure, correction, deletion, suspension of use of personal data held by individuals, as well as complaints and consultations.
• Strive for continuous improvement for the protection of personal information.

The Company uses information obtained from customers for the following purposes:

• Contract procedures and other customer management related to products and services handled by the Company and its affiliated companies/partners.
• Customer inquiries, support, maintenance, repair, recall, and handling of defects, information related to products/services.
• Information about advertising, surveys, events, campaigns, etc., related to products/services.
• Planning, research, development, manufacturing, sales, and quality improvement of products/services.
• User registration acceptance for Company services and user authentication.
• Analysis of browsing history, usage history on websites operated by the Company and its affiliated companies, and evaluation of usage frequency and preferences to improve customer convenience and business operations.

Except as stipulated below, we will not provide personal data concerning customers to third parties, including those located outside Japan, without the prior consent of the customer. When handling personal data externally, we will entrust it only to parties that meet the requirements based on our company regulations and take appropriate measures through contracts, etc.

Exceptions to this rule include cases:

• Based on laws and regulations.
• When it is deemed difficult to obtain the individual's consent but necessary for the protection of human life, body, or property.
• When it is particularly necessary for the promotion of public health or the sound upbringing of children, and obtaining the individual's consent is deemed difficult.
• When cooperation with national agencies, local governments, or individuals commissioned by them is necessary to perform duties prescribed by law, and obtaining the individual's consent may hinder the execution of such duties."

The Company jointly uses customer personal data as follows:

• Information items for joint use: Customer name, address, date of birth, phone number, email address, employer, title, and history information related to purchased products, etc.
• Range of joint users: Company affiliates (https://www.rayswheels.co.jp/en/company/associated/#companyNav)
• Purpose of joint use: Within the scope of the purposes of use mentioned in item 2.
• Company responsible for managing personal data: Rays Co., Ltd. (2-4-7 Nagata Nishi, Higashi Osaka City, Osaka, Japan )
• Representative: Shotaro Shiba

The Company externally transmits user information from its website for advertising, marketing, access analysis, etc., to the following entities using tags and information collection modules such as cookies:

• Operator: Google LLC.
• Service: Google Analytics
• Transmitted user information: Client ID, IP address, browsing page URL, referrer, device type, OS, browser type, etc.
• https://policies.google.com/privacy?hl=ja#infocollect
• https://policies.google.com/technologies/cookies?hl=ja#types-of-cookies
• Purpose: Access analysis of the Company's website.
• Opt-out: Google Analytics Opt-out

• The Company promptly responds to requests from individuals for notification of the purpose of use, disclosure, correction, addition or deletion, or suspension of use, deletion, or suspension of third-party provision (hereinafter referred to as "disclosure, etc."), confirming that it is a request from the individual.
• Regarding the disclosure and notification of the purpose of use of personal data, please note that a prescribed fee (¥1,000 per request) is required.
• Requests for disclosure, etc., must be made in the Company's prescribed format, and requests in a format other than the prescribed one cannot be accepted. Please contact the inquiry desk at the end of this document for the prescribed format.
• Personal information obtained in the process of responding to requests for disclosure, etc., will be handled within the necessary scope for responding to the request.

• Company Name: Rays Co., Ltd.
• Address: 2-4-7 Nagata Nishi, Higashi Osaka City, Osaka Japan
• Representative: Shotaro Shiba

For complaints, consultations regarding the handling of personal information, requests for disclosure, etc., of held personal data, and inquiries about measures taken for the security management of held personal data, please contact:

• Rays Co., Ltd. "Personal Information Inquiry Desk"
• Email: toiawase@rayswheels.co.jp